Last updated: September 2026
Every purchase is protected by our 60-day guarantee. If you're not satisfied within 60 days of your original purchase date, contact our customer service team for a refund. This window is calculated from your purchase date, not your delivery date, so we recommend requesting a refund promptly if you decide it isn't right for you.
Email our support team at support@jellyrokk.com with your order number, or text us at +1 866-541-2939 for fast support. Our team will confirm your return details and process your refund promptly.
Refunds are typically processed within 5–10 business days of confirmation, and returned to your original payment method.
Reach out via our contact page for any refund-related questions.